Provider - Conduct Telehealth Meeting with MA Support - Zoom Telehealth
In this guide, you will learn how to:
Launch Your Personal Meeting Room
| 1 | Log into UNLV’s HIPAA-compliant Zoom by using an incognito window in Google Chrome. https://www.it.unlv.edu/classroom-technology/video-conferencing There is a shortcut on your desktop that will automatically launch telehealth-only Zoom in an incognito window. | |
| 2 | Choose Personal Meeting Room and click Start.  In HIPAA-compliant Zoom, your meeting link will be formatted differently, with unlvmedicine in the URL. | |
| 3 | At the prompt, choose Open Zoom. If this does not appear, choose Start from your browser. |  |
| 4 | The meeting will launch. | |
| 5 | Follow the prompts to Join Audio by Computer (recommended) or Phone Call if needed. | |
Invite Your MA to Your Personal Room
| 1 | Have your MA join your personal meeting room via your unique URL. Your MA can bookmark the URL as this will not change. | |
| 2 | Choose Participants. | |
| 3 | Admit the MA to your personal room. | |
| 4 | Update the MA to Make Co-Host OR Make Host. (This depends on how you would like your appointments to be completed). | |
| 5 | Click Yes in the alert box to confirm. The MA can now admit patients into the room. | |
Admit Patients
Patients will be given the Provider’s unique URL when their appointment is scheduled.
| 1 | Zoom will sound an alert when a patient arrives. |
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| 2 | Click Admit by the patient’s name to admit them. | |
| 3 | Conduct your session. | |
| 4 | Move the patient into the Waiting Room if needed. | |
| 5 | When the session is complete, the patient can leave on their own or you can remove them manually. |
Leave Meeting
If you need to leave the meeting but do not want the meeting to completely end, you must give your MA host privileges before leaving.
A recent Zoom update has made this a simpler process.
| 1 | Click End Meeting. | |
| 2 | If you haven’t already given your MA host privileges, Zoom will remind you to do so. Close this box by clicking the x. | |
| 3 | Give your MA host privileges by clicking More next to their name and choosing Make Host. | |
| 4 | The End Meeting button will now say Leave Meeting. Click Leave Meeting. | |
| 5 | Confirm that you want to leave the meeting. |
