Zoom for Telehealth
The configuration of Zoom for telehealth is different from all other SOM/UNLV Health Zoom accounts. These are two separate instances of Zoom for two different purposes and do not have the same settings.
The information found in this section, Zoom for Telehealth, is only for telehealth UNLV Health Zoom accounts and may not work as expected for a SOM or non-telehealth UNLV Health user.
Log into your telehealth Zoom account
Skip steps 1 and 2 by using the Zoom Telehealth shortcut on your computer’s desktop. This will automatically open UNLV’s Zoom website in an incognito window.
Open an Incognito window in Google Chrome
Go to https://www.it.unlv.edu/classroom-technology/video-conferencing
Click Access HIPAA Zoom
Authenticate with your ACE ID
Launch your Zoom Personal Meeting Room and proceed with your telehealth appointments as usual.
Once you are logged into your telehealth-only Zoom account, the process of starting meetings, admitting MAs, and admitting patients remains the same. The only difference in the telehealth process is how you log into your account.
Both of your Zoom accounts (telehealth-only and standard) are linked to your ACE ID.
Failure to use the Incognito Window could result in logging into the incorrect Zoom account, meaning you would not be able to connect with your patients.
Residents
Need assistance setting up voice authentication with your ACE ID for telehealth?
When you log into the HIPAA-compliant telehealth-only Zoom account, you will always see this alert:If you do not see this alert when logging into Zoom, it means you are logging into your regular Zoom account and not your telehealth account. |
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