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School of Medicine at UNLV

Shared Services Help Desk

Contact the School of Medicine Help Desk

Hours: Monday - Friday, 8am - 5pm
Phone: 702-895-0451
Email: help@medicine.unlv.edu
Status Page | IT Rotation Schedule

Featured portals

  • Information Technology

    Account/password issues, computer hardware, cybersecurity, phones, Wi-Fi, network access, etc.

  • Facilities Management

    Keycards, plumbing, electric, carpentry/painting, pest control, general repair, etc.

  • Space Management

    Building access, moving staff, signage, furniture, fixtures, equipment, inventory and surplus, etc.

  • Marketing & Communications

    Welcome! Have a request for marketing? We want to help. Submit your request here.

  • Shared Services Business Operations

    Supporting the purchasing of IT goods and services.

    Onboarding a new employee? Please use the Shared Services Intake Form

  • Absence Request

    Students - Submit absence requests for leadership review, approval, and notification.

  • MEB Space Reservations

    Need to reserve a space at the Medical Education Building? Submit a request here!

  • Student Room/Event Request

    Welcome! You can raise a request for Student Room/Event Request using the options provided.

  • Accounting - UNLV Health

    UNLV Health- submit Budget GL and Fix Asset requests here.

Topics

  1. What's New?
    1. Computer Replacement and Windows 11 Upgrade Project
    2. SOM Status Page
    3. Email the SOM Help Desk
  2. New Employee Tips
    1. New Employee IT Tips
    2. UNLVMail, ACE, SOM Account Information
    3. Updating Your Email Signature - Gmail
    Show 3 more
  3. Employee Space Request
    1. Shared Services Intake Form
    2. Space Request
      Space Request

Suggested forms

  • General Support in Information Technology
  • General Support in Facilities Management
  • Absence Request in Absence Request

    Include all details of why you are requesting the absence to speed up the approval process. You will be contacted if more information is needed for the approval.

  • Student Room/Event Request in Student Room/Event Request

    Request a room for your event.

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