Zoom for Telehealth
- Sam Kardasz
The information found in this section, Zoom for Telehealth, is only for telehealth UNLV Health Zoom accounts and will not work as expected for a SOM or non-telehealth UNLV Health user.
Log into Zoom:
Zoom Video Conferencing
Zoom for Telehealth is different from all other SOM/UNLV Health Zoom accounts. These are two separate instances of Zoom for two different purposes and do not have the same settings.
Log into your telehealth zoom account
Open an Incognito window in Google Chrome
Go to Zoom Video Conferencing
Click Access HIPAA Zoom
Authenticate with your ACE ID
Launch your Zoom Personal Meeting Room and proceed with your telehealth appointments as usual.
Skip steps 1 and 2:
Use the Zoom Telehealth shortcut on your computer’s desktop.
This will automatically open UNLV’s Zoom website in an incognito window.
Once you are logged into your telehealth-only Zoom account, the process of starting meetings, admitting MAs, and admitting patients remains the same.
The only difference in the telehealth process is how you log into your account.
Launch your telehealth session
| 1 | Once you are logged into Zoom, click Meetings on the left sidebar. |  |
| 2 | Click Personal Room. |  |
| 3 | Click Start. |
Both of your Zoom accounts (telehealth-only and standard) are linked to your ACE ID.
Failure to use the Incognito Window could result in logging into the incorrect Zoom account, meaning you would not be able to connect with your patients.
It is critical that you follow the outlined steps and use an Incognito window when accessing your telehealth-only Zoom account.
Use the Zoom Telehealth desktop shortcut, use the keyboard shortcut Ctrl+Shift+N to open an Incognito window, or use the Google Chrome options menu.
When you log into the HIPAA-compliant telehealth-only Zoom account, |
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Note: When you are logged into your telehealth-only Zoom account, you will not see any information from your Google Calendar (upcoming meetings, etc) as this Zoom account is not directly linked to your main UNLVMail account.
This account is for telehealth appointments only.
You will also not see any scheduled telehealth Zoom appointments on your main UNLVMail account’s calendar.
