Creating a Portal Account

Create an account in the School of Medicine Help Desk portal to easily access and track the progress of your requests.

1	Visit the School of Medicine Help Desk Portal.
2	Click Log In in the top right corner.
3	Click Sign Up.
4	Enter your UNLV email address and click Send Link.
5	Check your email for the message to finish signing up. Do not be alarmed if you see a phishing warning. Confirm that the sender is @unlvsom.atlassian.net and click Looks Safe. Click the Sign up button in the body of the email.
6	Enter your full name and create a password. Click Sign Up.
7	To view your tickets, click Requests in the top right corner.

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