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Creating a Portal Account

Creating a Portal Account

Create an account in the School of Medicine Help Desk portal to easily access and track the progress of your requests.

1

Visit the School of Medicine Help Desk Portal.

2

Click Log In in the top right corner.

3

Click Sign Up.

4

Enter your UNLV email address and click Send Link.

5

Check your email for the message to finish signing up.

  • Do not be alarmed if you see a phishing warning. Confirm that the sender is @unlvsom.atlassian.net and click Looks Safe.

  • Click the Sign up button in the body of the email.

6

Enter your full name and create a password. Click Sign Up.

7

To view your tickets, click Requests in the top right corner.

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