Edit a Request - Jira Service Desk

Owned by Sam Kardasz
Last updated: Feb 10, 2021
1 min read

These fields will vary depending on your team’s configuration.

  1. Issue Information

    1. Unique Issue Number

    2. Description of issue

  2. Activity/Customer communication.

    1. View/add internal notes with team members

    2. View/add communication with your customer

  3. Issue specific fields

    1. Priority

    2. Reporter

    3. Location(s)

    4. etc

 

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