Reporting phishing and other spam email

Thank you for reporting the suspicious email that you received. The email has been submitted to administrators to block the incoming email.

Phishing is the most common type of cyber attack that affects organizations like ours. They can take many forms, but they share a common goal – getting you to provide sensitive information such as login credentials, credit card information, or bank account details.

Although we maintain controls to help protect our networks and computers from cyberthreats, we rely on you to be our first line of defense. Always think before you click.

What do I do if I receive a suspicious email?

  • Do not click on links or attachments from senders you do not recognize.

    • Be especially wary of .zip, .exe., or other compressed or executable file types.

  • Do not provide sensitive information (such as usernames and passwords) over email.

  • Watch for email senders that use suspicious or misleading domain names.

  • Inspect URLs carefully to make sure they’re legitimate and not impostor sites.

  • Do not open any shared document that you’re not expecting to receive.

  • Be especially cautious when opening attachments or clicking links if you receive an email containing a warning banner indicating that it originated from an external source.

  • If you are unsure if an email is legitimate and safe, please contact the School of Medicine Help Desk.

Additional phishing information from UNLV’s Office of Information Technology: Phishing


Report a phishing email

  1. On your computer, go to your Gmail inbox.

  2. Open the message in question.

  3. Next to the Reply button, click More.

  4. Click Report phishing.


If you think your account has been compromised

Reset your ACE/UNLVMail password.

https://unlvsom.atlassian.net/wiki/spaces/IT/pages/1426423817

You can also enable 2-Step Verification for your UNLVMail account to require both your password and your phone to verify your identity when you sign in.


If you think your computer may be infected

  1. Disconnect the computer from the Internet by disabling Wi-Fi or disconnecting the network cable.

  2. Contact the SOM Help Desk as soon as possible.

Additional information from UNLV’s Office of Information Technology: Viruses and Malware