Frozen/Reset Connection - Epic

Owned by Sam Kardasz
Last updated: Sept 27, 2024 by Cyndi Backstrom
2 min read
1

From your task bar, right-click on the Citrix Receiver Icon.

2

Choose Advanced Preferences.

 

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3

Choose Reset Receiver.

 

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4

EPIC connection will reset and launch to the EPIC Icon screen OR if prompted choose PRD Hyperdrive:

 

image-20240927-155546.png

 

https://tinyurl.com/somhelp | help@medicine.unlv.edu | 702-895-0451