Requesting IT Training


Is there a technology service, program, function, or other topic that you or your team would like to learn more about? Would you like to learn some cool tips and tricks to use your technology more effectively?

Book an on-demand training session or request custom training for individuals, small groups, or large groups.

To book an on-demand training

When you book a training session, the IT Training Coordinator will update the calendar event with a Google Meet link and reach out to you if any other information is needed.

  • Book a training session on our training calendar for one of our set topics.
    Please indicate which training you would like to receive in the appointment description box.

    • eFax (SOM only) - 15-30 min

    • Google

      • Google Drive Basics - 30 min

      • Google Mail Basics - 30 min

      • Google Meet Basics - 30 min

      • Google Workspace Crash Course - 45-60 min

    • Webex Calling (for licensed users) - 20-30 min

    • Zoom Basics - 15-30 min

    • Zoom for Telehealth - 30 minutes

To request other topics

  • Contact the SOM Help Desk and let us know what you would like to learn. We will work with you to coordinate and schedule the training.

  • When contacting the SOM Help Desk, please provide as much of the following information as possible:

    • Topic - app/website/product

    • Any specific functions that need to be completed

    • How many individuals will be receiving the training

    • Virtual or in-person

    • At least two possible dates/times that work for the trainees, or general information about your availability (ex: only Wednesdays and Fridays, etc)