Requesting IT Training

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Is there a technology service, program, or function your team would like to learn more about? Want to sharpen your skills and get the most out of your tools?

You can:

• Book an on-demand training session

• Request custom training for individuals, small groups, or teams

📅 To Book an On-Demand Training

🗓️ When you book a training session, the IT Training Coordinator will:

• Update the calendar event with a Google Meet link

• Contact you if additional info is needed

🔗 Book a training session on our calendar for one of the following set topics.
Be sure to indicate your topic of interest in the appointment description.

Training Topics:

• eFax (SOM only) – 15–30 min

• Google:

  • Google Drive Basics – 30 min

  • Google Mail Basics – 30 min

  • Google Meet Basics – 30 min

  • Google Workspace Crash Course – 45–60 min

• Webex Calling (licensed users only) – 20–30 min

• Zoom Basics – 15–30 min

• Zoom for Telehealth – 30 min

🧠 To Request Other Topics

📨 Contact the SOM Help Desk and let us know what you’d like to learn. We’ll work with you to coordinate and schedule training.

When requesting, please include:

• The topic (app, website, or product)

• Specific tasks or functions you need help with

• Number of participants

• Whether training should be virtual or in-person (virtual is the default)

• At least two preferred dates/times, or general availability
  (e.g., "Wednesdays and Fridays only")