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To Address Faxes sent to Incorrect Fax phone numbers:

  1. On Viewpoint, Go to “Failed Faxes” List and update column to identify failed Fax

    image-20240229-175505.png

  2. On Failed Fax Window, Select the Particular Failed Fax Job

    image-20240229-175706.png

  3. On the Menu Bar, Select the "Send Fax" Button

    image-20240229-175212.png

  4. A new "Select Fax Number" window will appear, and the "..." button can be selected to bring up the contacts list which has the updated contact information:

    image-20240229-175151.png

  5. Select okay and the Report will be sent to the chosen Fax number.  

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