Viewing an Encrypted Email
To view an encrypted email message from a UNLV user, you will need to create a registered account.
As of November 18, 2021, due to a change to UNLV’s encryption system, all previously registered external users will need to register again.
| 1 | When you receive an encrypted email, you will see a message similar to this image. You can click the link in the body of the message, or click the attachment. |
| 2 | If this is your first time accessing an encrypted email from UNLV, or if it is your first time doing so since November 18, 2021, you will need to register.
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Password Expiration
External email recipients may have their password expire after a period of time. If your password is about to expire, you will see “Your password will expire in X days” displayed in a secure message.
In the email, click on the Click here to change it link.
If your password expires before you’ve had a chance to reset it, you will be prompted to reset it the next time you read an encrypted message.
Forgot Password
| 1 | Click the Forgot Password link on the login page. | .jpg?version=1&modificationDate=1637109842992&cacheVersion=1&api=v2) |
| 2 | Answer your security question correctly and you will be prompted to reset. |  |
| 3 | Set a new password following the provided guidelines. Click Continue to view the contents of the encrypted email. | .jpg?version=1&modificationDate=1637109808245&cacheVersion=1&api=v2) |
