Jira Service Management

{"xsrfToken":"46f3bafb-b1e7-4bab-abab-7edbe7742ddf_99595efccdb2f4d39838dc5b083b731f1789eddc_lout","branding":{"id":"17","key":"ithelp","name":"Information Technology","portalBaseUrl":"/servicedesk/customer/portal/17"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fe81a9d9-1ff1-4b49-8066-acdf6eb95423/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODVjMGFhZC02MjkwLTQyMjMtOGQ4Yy03NmQxNGU3NGMxM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZlODFhOWQ5LTFmZjEtNGI0OS04MDY2LWFjZGY2ZWI5NTQyMyI6WyJyZWFkIl19LCJleHAiOjE2NzkzNTQ3MTYsIm5iZiI6MTY3OTM1NDExNn0.EMrCmkMe6Z7OrJeVDyR2d99925xWBwmhSmWLHRT-yQg&client=685c0aad-6290-4223-8d8c-76d14e74c13c&mode=fit","logoId":"fe81a9d9-1ff1-4b49-8066-acdf6eb95423","isLogoAvailable":true,"helpCenterTitle":"Shared Services Help Desk","sharedPortalName":"School of Medicine at UNLV","userInitialAnnouncementHeader":"Contact the School of Medicine Help Desk","userInitialAnnouncementMessageWiki":"<p>Hours: Monday - Friday, 8am - 5pm<br> Phone: 702-895-0451<br> Email: help@medicine.unlv.edu<br> <a href=\"https://unlvsom.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a> | <a href=\"https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/1469382666?src=1317899175\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">IT Rotation Schedule</a></p>","translations":{"en-US":{"helpCenterTitle":"Shared Services Help Desk","sharedPortalName":"School of Medicine at UNLV","announcementHeader":"Contact the School of Medicine Help Desk","announcementMessage":"Hours: Monday - Friday, 8am - 5pm\nPhone: 702-895-0451\nEmail: help@medicine.unlv.edu\n[Status Page|https://unlvsom.statuspage.io/] | [IT Rotation Schedule|https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/1469382666?src=1317899175]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#960000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b2b6d914-7f66-4c47-bff1-2242fa36fb76/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODVjMGFhZC02MjkwLTQyMjMtOGQ4Yy03NmQxNGU3NGMxM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIyYjZkOTE0LTdmNjYtNGM0Ny1iZmYxLTIyNDJmYTM2ZmI3NiI6WyJyZWFkIl19LCJleHAiOjE2NzkzNTQ3MTYsIm5iZiI6MTY3OTM1NDExNn0.EJ2vCBGMReczL-X5zSRZkFzauhpduegvPo7B8mbvrQg&client=685c0aad-6290-4223-8d8c-76d14e74c13c&height=300&mode=fit","bannerMediaApiFileId":"b2b6d914-7f66-4c47-bff1-2242fa36fb76","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"17","key":"ithelp","projectId":10026,"serviceDeskId":17,"name":"Information Technology","description":"<p>Account/password issues, computer hardware, cybersecurity, phones, Wi-Fi, network access, etc.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","onlyPortal":false,"reqTypes":[{"id":"47","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"","icon":10528,"iconUrl":"https://unlvsom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[38],"key":""},{"id":"49","name":"Change","descriptionHtml":"","callToAction":"Change","introHtml":"","icon":10543,"iconUrl":"https://unlvsom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"50","name":"Project","descriptionHtml":"","callToAction":"Project","introHtml":"","icon":10530,"iconUrl":"https://unlvsom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""}],"reqGroups":[{"id":38,"name":"General"}],"orderMapping":{"38":[47]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"051a76cd-16a0-3d92-8c14-e553e5ba3ced","appLinkName":"System Confluence","appLinkUrl":"https://unlvsom.atlassian.net/wiki","spaceKey":"IT","spaceName":"Information Technology","spaceUrl":"https://unlvsom.atlassian.net/wiki/spaces/IT","isServer":false},"labels":[],"projectKey":"ITHELP","serviceDeskId":17},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ITHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"School of Medicine at UNLV","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://unlvsom.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/17?xdm_e=https%3A%2F%2Funlvsom.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzMDViZWZkMGE0NTlhNWVjNWU2YzNlYzE1YTBmYTkxMjBkNjNjMDA5OTFlOWJhZTBmN2FmN2RiZDhhYWM0OTMxIiwiaXNzIjoiMjRlZTc5YWUtNTgzZS0zY2Y3LWE2M2UtYmNhZjI1YWIxZWFhIiwiY29udGV4dCI6e30sImV4cCI6MTY3OTM1NTAxNiwiaWF0IjoxNjc5MzU0MTE2fQ.wRFsL2scWTJkSzZAp1gy_zGQ8kDvYRAFRi3bKUOMEc8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjI0ZWU3OWFlLTU4M2UtM2NmNy1hNjNlLWJjYWYyNWFiMWVhYSIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IklUSEVMUCIsImlkIjoiMTAwMjYifX19LCJleHAiOjE2NzkzNTUwMTYsImlhdCI6MTY3OTM1NDExNn0.zZiSmVuIpTTYRu9G_n_Bdvi9oGulR8l44mCPRA3qshs\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ITHELP\\\",\\\"id\\\":\\\"10026\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ITHELP\\\",\\\"project.id\\\":\\\"10026\\\",\\\"servicedesk.serviceDeskId\\\":\\\"17\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://unlvsom.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}