SOM IT provides limited assistance with connecting employee or student personal devices to SOM IT services.
What we can help with
Connecting to our BYOD Wi-Fi networks
VPN access
Limited help with use
What we can’t help with
Hardware issues
SOM IT cannot assist with hardware issues with your personal devices.
If standard installation or configuration does not work, we may ask you to contact your device’s vendor/support or third party contractors to troubleshoot the issue.
