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Personal Device Support
Personal Device Support
- Sam Kardasz
- Cyndi Backstrom
Owned by Sam Kardasz
SOM IT provides limited assistance with connecting employee or student personal devices to SOM IT services.
What we can help with
Connecting to our BYOD Wi-Fi networks
VPN access
Limited help with use
UNLV Software
What we can’t help with
Hardware issues
Non-UNLV software
SOM IT cannot assist with hardware issues with your personal devices.
NOTE - BYOD and Guest Wi-Fi networks do not support PSK devices i.e. gaming consoles and smart devices.
If standard installation or configuration does not work, we may ask you to contact your device’s vendor/support or third party contractors to troubleshoot the issue.
