Personal Device Support
SOM IT provides limited assistance with connecting employee or student personal devices to SOM IT services.
What we can help with
Connecting to our BYOD Wi-Fi networks
VPN access
Limited help with use
UNLV Software
What we can’t help with
Hardware issues
Non-UNLV software
SOM IT cannot assist with hardware issues with your personal devices.
If standard installation or configuration does not work, we may ask you to contact your device’s vendor/support or third party contractors to troubleshoot the issue.