SOM Phone Support
This information is for phones at the UNLV School of Medicine locations:
1001 Shadow Lane Campus (SLC)
2040 W. Charleston
Phone Support
Contact the Help Desk, help@medicine.unlv.edu or 702-895-0451, if you experience issues with:
Voicemail pin
Moving a phone
Requesting a new phone
Your phone is not working as expected
Checking Voicemail Off-Site
Call 702-774-4900.
Dial your extension.
The phone will ring. Press * when you hear your greeting.
Enter your extension number.
Enter your PIN/passcode followed by # when prompted.
Navigate through your voicemails as usual.
Forwarding Calls to an Off-Site Phone
On your physical office phone, press the Forward All softkey.
Dial 8 and then your 10-digit phone number.
When you want to stop the call forwarding, press the Forward Off softkey.
We are currently unable to forward calls to “long-distance” phone numbers.
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