Department accounts allow multiple employees to securely access the same account without compromising password integrity.
Set up Okta as the account owner
| 1 | As the owner of the account, log into ACE | |
| 2 | Click the name in the top right > Settings |  |
| 3 | Security Methods > Okta Verify > Set up |  |
| 4 | You may be required to verify your password | |
| 5 | Choose Okta Verify > Set Up Advance through until you see a QR code. |  |
| 6 |
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Set up Okta for delegated users
To add another employee to the account’s Okta Verify, the employee and their personal device must be present. You can complete this together in person or via Google Meet/Zoom with screen sharing.
| 1 | As the owner of the account, log into ACE | |
| 2 | Click the name in the top right > Settings |  |
| 3 | Security Methods > Okta Verify > Set up another |  |
| 4 | You may be required to verify your password again | |
| 5 | Choose Okta Verify > Set Up |  |
| 6 | ➡️ Additional Employee
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| 7 | Repeat steps 1-6 to add another employee. For security purposes, you are encouraged to limit the number of employees who have delegated access to this account. | |
All employees with access to the group email account will receive notifications when any employee with delegated access attempts to log in.
PLEASE IGNORE THE NOTIFICATIONS IF YOU ARE NOT THE ONE ACTIVELY LOGGING IN
DO NOT SELECT “NO, IT’S NOT ME” - JUST IGNORE/CLEAR THE NOTIFICATION
