As the Account Owner, you have the ability to manage the UNLVMail shared email account.
This is a full email account and is available in the UNLVMail address book.
If you encounter any issues, please contact the SOM Help Desk at 702-895-0451.
Difference between Owner Access and Delegated Access
Owner Access
Log into the account using the username/password
Change account settings
Assign/remove delegated rights as needed
Proofpoint account access
Delegated Access
User receives an invitation
Once accepted, user can access the account without the username/password
Delegates can read, send, and delete messages
Change the Password
Visit https://ace.unlv.edu
Select “Change your password”
Enter in ACE username and password
At the prompt, enter in a new password that meets the criteria
NOTE: Do NOT use a personal password for this account.
Passwords are needed in order to access encrypted emails and sometimes shared with small groups.
Access the Account
Click on your account
Choose Add Account
Choose Use another account
Enter in the username/password provided
Delegating Access
Delegates can do things like
Send or reply to emails that were sent to you
When they send a message, their email address will show. For example, the sender will show as "sent by johnsmith@gmail.com."
Read and delete messages
View and add to your contacts
Delegates can't do things like
Chat with anyone for you
Manage the account settings (including adding and removing delegates)
Add a Delegate
Log into the account (username/password).
In the top right, click Settings gear icon.
Click Settings.
Click the Accounts and Import or Accounts tab.
In the "Grant access to your account" section, click Add another account.
If you don’t see this setting, contact the SOM Help Desk.
Enter the email address of the person you want to add.
Note: The account you're delegating must have "Require user to change password at next sign-in" disabled.
Click Next Step > Send email to grant access.
The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm.
Note: The invitation expires after one week and will need to be resent.
Additional Items
Add a Signature Line
Create a signature for your department. You can put up to 10,000 characters in your signature.
| 1 | Open Gmail. |
| 2 | In the top right, click Settings > See all settings. |
| 3 | In the "Signature" section, add your signature text in the box. If you want, you can format your message by adding an image or changing the text style. |
| 4 | At the bottom of the page, click Save Changes. |
Labels for Email Management
Things to think about with multiple users accessing/processing emails:
Consider using Gmail labels for organizing processed emails
Keep the inbox clear
