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As the Account Owner, you have the ability to manage the UNLVMail email account.  This is a full e-mail account and is available in the UNLVMail address book.  If you encounter any issues, please contact the School of Medicine Help Desk 702-895-0451, option 2.

Difference between Owner vs Delegated Access

  1. Owner access 

    1. Log into the account using the username/password.

    2. Change account settings.

    3. Assign/remove delegated rights as needed.

    4. Proofpoint account access.

  2. Delegated access

    1. User receives an invitation and once accepted can access the account without the username/password.

    2. Delegates can read, send, and delete messages.

Change the Password

  1. Visit https://ace.unlv.edu

  2. Select “Change your password.”

  3. Enter in ACE username and password.

  4. At the prompt, enter in a new password that meets the criteria. 

NOTE:  Do NOT use a personal password for this account.  Passwords are needed in order to access encrypted emails and sometimes shared with small groups.

Access the Account

  1. Click on your account.

  2. Choose Add Account.

  3. Choose Use another account.

  4. Enter in the username/password provided.

Delegating Access

Delegates can do things like:

  • Send or reply to emails that were sent to you. When they send a message, their email address will show. For example, the sender will show as "sent by johnsmith@gmail.com."

  • Read and delete messages.

  • View and add to your contacts.

Delegates can't do things like:

  • Chat with anyone for you.

  • Manage the account settings (including add/remove delegates).

Add a Delegate

  1. Log into the account (username/password).

  2. In the top right, click Settings gear icon.

  3. Click Settings.

  4. Click the Accounts and Import or Accounts tab.

  5. In the "Grant access to your account" section, click Add another account. Note: If you’re using Gmail through your work or school, your organization may restrict email delegation. If you don’t see this setting, contact your admin.

  6. Enter the email address of the person you want to add. (Note: The account you're delegating must have "Require user to change password at next sign-in" disabled.)

  7. Click Next Step > Send email to grant access.

The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm. Note: The invitation expires after a week.

Add a Signature Line

For your department. You can put up to 10,000 characters in your signature.

1

Open Gmail.

2

In the top right, click Settings > See all settings.

Settingsand then
3

In the "Signature" section, add your signature text in the box. If you want, you can format your message by adding an image or changing the text style.

4

At the bottom of the page, click Save Changes.

Folder for Email Management

  • Things to think about with multiple users accessing/processing emails.

  • Folder for organizing processed emails.

  • Keep inbox clear.

Additional information

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