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Note

Regardless of your rotation day, please call the SOM Help Desk for immediate assistance if your work has come to a stop.  A technician may be dispatched to your location if resources allow.

Info

Each location is included in a weekly IT rotation. A field technician will stop by each location to check in with admins, supervisors, and other employees, as well as work through any open requests.

What happens during the IT rotation?

  • Software installations

  • Troubleshooting

  • Help with use

Please submit your requests early so the technician can be prepared to handle your issue when they arrive.

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Changes to the rotation schedule (due to holidays, etc) will be communicated via the SOM Status Page.


IT Rotation Schedule (Weekly)

Effective 0910/0901/24

Monday

  • 3010 W. Charleston

  • 3014 W. Charleston

  • 3016 W. Charleston

Tuesday

  • 1701 W. Charleston, all floors

Wednesday

  • 625 Shadow

Lane
  • (Medical Education Building)

  • 1701 W. Charleston

  • Wednesday

  • 3196 S. Maryland

    • 700 Shadow

    • 5320 S. Rainbow

    • 6375 W. Charleston

    Thursday

    • 625 Shadow Lane (Medical Education Building)

    • 700 Shadow Lane

    • 1524 Pinto

    • 1707 W Charleston

    Friday

    • 2724 N. Tenaya

    • 3196 S. Maryland

    • 4000 E. Charleston


    Monthly Rotations

    1st Tuesday of the month

    • 1720 S. Maryland

    2nd Wednesday of the month

    • 2500 N. Hollywood

    Rotation Day TBD
    • 1640 E. Flamingo


    AV

    Rotation

    Maintenance Schedule (Monthly & Bimonthly)

    Effective 10/01/24

    Monthly

    Info

    All rooms at 625 Shadow Lane (MEB) are checked on a monthly basis as part of regular operations.

    Second Tuesday

    • 1001 Shadow Lane

    • UNLV School of Dental Medicine

    Third Wednesday

    • 3010 W. Charleston

    • 3014 W. Charleston

    • 3016 W. Charleston

    Bimonthly (every other month)

    (beginning 10/01/24)

    First Wednesday

    • 2724 N. Tenaya

    • 6375 W. Charleston


    Third Friday

    • 3196 S. Maryland

    • 5320 S. Rainbow

    (beginning 11/01/24)

    First Tuesday

    • 1701 W. Charleston

    • 1707 W. Charleston

    Second Tuesday

    • 700 Shadow Lane

    Fourth Friday

    • 4000 E. Charleston