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Create an account in the UNLVSOM School of Medicine Help Desk portal to easily access and track the progress of all of your IT and Space and Facilities help requests.

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Visit the

UNLVSOM portal website

School of Medicine Help Desk Portal.

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Click Log In in the top right corner.

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Click Sign Up.

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Enter your UNLV email address and click Send Link.

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Check your email for the message to finish signing up.

  • Do not be alarmed if you see a phishing warning. Confirm that the sender is @unlvsom.atlassian.net and click Looks Safe.

  • Click the Sign up button in the body of the email.

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Enter your full name and create a password.


Click Sign Up.

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To view your tickets, click Requests in the top right corner.

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