| 1 | From your task bar, right-click on the Citrix Receiver Icon. | |
| 2 | At the confirmation prompt, choose Log Off. | |
| 3 | At the confirmation prompt, choose Log Off. | |
| 4 | From your taskbar, right-click on the Citrix Receiver Icon. | |
| 5 | Choose Advanced Preferences. | |
| 6 | Choose Reset Receiver. | |
| 7 | EPIC connection will reset and launch to the EPIC Icon screen. | |
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