Versions Compared

Old Version 3

changes.mady.by.user Sam Kardasz

Saved on

compared with

New Version 4

changes.mady.by.user Sam Kardasz

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Tip

Department accounts allow multiple employees to securely access the same account without compromising password integrity.

Table of Contents
minLevel1
maxLevel6
outlinefalse
styledisc
typelist
printabletrue

All employees with access to the group email account will receive notifications when any employee with delegated access attempts to log in.

PLEASE IGNORE THE NOTIFICATIONS IF YOU ARE NOT THE ONE ACTIVELY LOGGING IN

DO NOT SELECT “NO, IT’S NOT ME” - JUST IGNORE/CLEAR THE NOTIFICATION

Set up Okta as the account owner

7
1

As the owner of the account, log into ACE

2

Click the name in the top right > Settings

image-20241122-192843.png
3

Security Methods > Okta Verify > Set up

image-20241126-004100.png

4
Note

You may be required to verify your password

5

Choose Okta Verify > Set Up

Advance through until you see a QR code.

6

  1. Open Okta Verify on your phone

  2. Choose Add Account

  3. Choose Scan QR Code

  4. Scan the QR code with your device

  5. Follow the on-screen prompts to continue setup

Okta Verify.mp4

Set up Okta for delegated users

Panel
panelIconId1f465
panelIcon:busts_in_silhouette:
panelIconText👥
bgColor#E3FCEF

To add another employee to the account’s Okta Verify, the employee and their personal device must be present. You can complete this together in person or via Google Meet/Zoom with screen sharing.

1

As the owner of the account, log into ACE

2

Click the name in the top right > Settings

image-20241122-192843.png
3

Security Methods > Okta Verify > Set up another

image-20241126-004417.png
4

You may be required to verify your password again

5

Choose Okta Verify > Set Up

6

➡️ Additional Employee

  1. Open Okta Verify on your phone

  2. Choose Add Account

  3. Choose Scan QR Code

  4. Scan the QR code with your device

  5. Follow the on-screen prompts to continue setup

Okta Verify.mp4
7

Repeat steps 1-6 to add another employee.

Note

For security purposes, you are encouraged to limit the number of employees who have delegated access to this account.

All employees with access to the group email account will receive notifications when any employee with delegated access attempts to log in.

PLEASE IGNORE THE NOTIFICATIONS IF YOU ARE NOT THE ONE ACTIVELY LOGGING IN

DO NOT SELECT “NO, IT’S NOT ME” - JUST IGNORE/CLEAR THE NOTIFICATION