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Your department will have its own voicemail box. Those with access to that voicemail will have a separate button on their phone, typically labeled General VM.

To set up voice mail:

  1. Pick up the line you want to set up (General VM).

  2. Press the voice mail button

  3. Press 269266# (default PIN) on the keypad. This PIN should be shared with all members of the department that will have access.

  4. At the prompt, choose option 3 for voice mail greetings

  5. When you set up the greeting, press *1 to return to the main menu

  6. Press 0431 on your keypad to change the PIN on the line you're configuring.

  7. When you make the change, hang up the phone.\

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