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Eduroam - UNLV Campus Wi-Fi

Eduroam - UNLV Campus Wi-Fi

eduroam is not available at UNLV Health and SOM locations

Wi-Fi instructions for School of Medicine and UNLV Health

eduroam is a globally accessible Wi-Fi network that provides Wi-Fi access on UNLV campuses and participating institutions worldwide.

eduroam is UNLV's primary Wi-Fi network for Students, Faculty, and Staff.

eduroam at UNLV

Important

  • UNLV eduroam users cannot connect directly to eduroam from your network list.

    • You must enroll each device that you want to connect to eduroam.

  • Only currently enrolled UNLV Students and active Faculty and Staff can enroll devices to eduroam with UNLV.

  • Recommendation: Verify that your device is up to date with all available software and driver updates.

  • If you need assistance, please contact the SOM Help Desk.

Devices must be re-enrolled at least once every 12 months.

Operating Systems

Windows

Follow these steps on the Windows device you want to enroll:

Video Tutorial

1

Launch a web browser and go to wifi.unlv.edu

2

Select Connect to eduroam

3

Confirm Windows is displayed, then select JoinNow

  • If the wrong device was detected, choose the correct device from Select your device

4

The eduroam configuration tool will then download.

Once downloaded, run the tool by selecting it from your Downloads folder.

5

If prompted by Windows Security, select Allow or Yes to run

Not a Microsoft-verified App

If you get an error that says "The app you're trying to install isn't a Microsoft-verified app," then your Windows device may be in S Mode or you have turned off non-Microsoft Store installs.

See Switching out of S mode in Windows from Microsoft Support to switch your device out of S Mode.

If you do not wish to switch your device out of S Mode, or are unable to do so, please contact the SOM Help Desk for further assistance.

6

Follow the on-screen instructions to complete enrollment.

The configuration tool will then either say Joined or Network Not In Range, depending on if you are on or off campus.

In either case, your device is enrolled and will connect automatically when eduroam is in range.

MacOS

Follow these steps on the Mac device you want to enroll:

1

Launch a web browser and go to wifi.unlv.edu

2

Select Connect to eduroam

3

Confirm macOS is displayed, then select JoinNow

  • If the wrong device was detected, choose the correct device from Select your device

4

The eduroam configuration tool will then download.

Once downloaded, run the tool by selecting it from your Downloads folder.

5

Run the UNLV_eduroam_Configuration file.

If prompted, select Open to run the app.

6

Follow the on-screen instructions to complete enrollment.

If prompted to grant keychain access, enter your computer password and select Always Allow.

The configuration tool will then either say Joined or Network Not In Range, depending on if you are on or off campus.

In either case, your device is enrolled and will connect automatically when eduroam is in range.

iOS (iPhone & iPad)

Follow these steps on the iOS device you want to enroll:

1

Launch a web browser and go to wifi.unlv.edu

2

Select Connect to eduroam

3

Confirm iOS is displayed

  • If the wrong device was detected, choose the correct device from Select your device

4

Follow the on-screen instructions to sign in and prepare your device

5

The system will request permission to install a system profile. Select Allow

If you have a connected Apple Watch to your iPhone, you will be asked to select which device you wish to install the system profile on. Select iPhone.

6

The system will confirm that a profile has been downloaded. Select Close

7

Open the Settings app

8

Near the top, select Profile Downloaded

image-20260309-204456.png
9

The system will present the configuration profile details. Select Install in the upper right.

10

Enter your passcode used to unlock your device

11

Select Install, then Install

12

Select Done

13

Your device should automatically switch to eduroam.

If it does not, select eduroam in your Wi-Fi settings.

Your device is now enrolled and will connect automatically when eduroam is in range.

Android

Follow these steps on the Android device you want to enroll:

1

Launch a web browser and go to wifi.unlv.edu

2

Select Connect to eduroam

3

Confirm Android is displayed

  • If the wrong device was detected, choose the correct device from Select your device

4

You will need to download the SecureW2 app from Google Play.

Select Download to open the Play Store and download the app.

5

Once installed, return to your browser and select JoinNow

6

Follow the on-screen instructions to complete enrollment.

If prompted to connect to Wi-Fi networks suggested by JoinNow MultiOS, select Yes or Allow.

Your device is now enrolled and will connect automatically when eduroam is in range.

Linux

Limited Linux Support
Due to the wide variations of Linux distributions, only limited support can be provided for Linux devices connecting to eduroam.

On the Linux device you want to enroll:

1

Launch a web browser and go to wifi.unlv.edu

2

Select Connect to eduroam

3

Confirm Linux is displayed, then select JoinNow

  • If the wrong device was detected, choose the correct device from Select your device

4

When prompted, save the setup file

5

Open Terminal and type these commands

  • cd Downloads

  • sh SecureW2_JoinNow.run

6

When prompted, enter your ACE account username and password

7

Once the script is complete, close Terminal.

Your device is now enrolled and will connect automatically when eduroam is in range.

eduroam only supports the listed operating systems:

  • Windows

  • MacOS

  • iOS

  • Android

  • Linux

Troubleshooting

If your device keeps disconnecting from the Wi-Fi, check the following:

  1. Try enrolling your device in eduroam again following the instructions above.

    1. You need to re-enroll your device once every 12 months.

  2. Verify your computer's OS and drivers are up to date

  3. Contact the SOM Help Desk for further assistance

If you are using a macOS device, you may see a credential collection error, even if you know your ACE username and password is correct. You may also not be able to connect to eduroam.

These are advanced instructions and require you to modify your keychain. If you do not feel comfortable with these instructions, please contact the SOM Help Desk.

  1. Open System Preferences, then select Profiles

  2. Locate any profiles named UNLV or eduroam and delete them

  3. Close System Preferences

  4. Open Keychain Access.

    1. You can find it by pressing Command + Space and searching for Keychain Access.

  5. In the left sidebar, select Login for the Login Keychain

  6. At the top of the window, or in the lower left sidebar, select My Certificates

  7. Locate any times in the list with your ACE ID and delete them

  8. Restart your device

  9. Open Safari

  10. In the top menu bar, select Safari > Preferences

  11. Select Privacy

  12. Disable Block all cookies

  13. While in Safari go to wifi.unlv.edu

  14. Select Connect to eduroam

  15. Confirm macOS is displayed

    • If the wrong device was detected, choose the correct device from Select your device

  16. Change the option to Configure Profile Only.

    1. You should be prompted to enter your ACE Account.

  17. Enter your ACE username and password

  18. Select JoinNow

  19. A configuration profile will download to your device. Depending on your version of macOS, either System Preferences will open automatically or you'll see a notification.

    1. Follow the on-screen instructions to install the configuration profile.

    2. You will receive a few prompts to select Install.

  20. Go to your Wi-Fi settings, then select eduroam

    1. eduroam should then connect. If it does not, please contact the SOM Help Desk.