Computer Replacement and Windows 11 Upgrade Project
FAQ
What actions do I need to take?
Employees
Your original computer may be reimaged and reassigned to another location, meaning all data, settings, and programs will be immediately and permanently erased.
Before the swap - on your current computer
Unique programs
Make note of any unique programs that you have installed.
Enable Google Sync
Sync saves and transfers your bookmarks, saved passwords, browsing history, and other Chrome data
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/906592277
Save any local* files to the network or Google Drive
Move local files to secure file storage
*Local files are files saved to your individual machine -
Files under This PC - Desktop, Documents, Downloads, etc.
See image
After the swap - on your new computer
Sign into Chrome and turn on Google Sync
Your bookmarks, saved passwords, and other Chrome data will sync and become available
Unique programs
Notify SOM IT of any unique programs that still need to be installed.
Access the network file share and
your Google Drive files
Supervisors
Ensure all employees have their devices and power cables onsite during your scheduled window for replacement. Computers will not be upgraded without both the current computer and its power cable.
Ensure your teams have prepared their computers for the replacements.
Your cooperation and communication to your team are critical to the success of this project.
What to know about Windows 11
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