You can add participants to a request to keep them in the loop of updates and status changes. Request Participants will receive the same email notifications as the reporter of the request, and can access the request in their portal.
| 1 | Log into the Service Desk Portal with your portal account. | |
| 2 | Click Requests in the top left corner, then choose Created by me to view your requests. |  |
| 3 | Click on a specific request to open it. | |
| 4 | In the Shared With section, click on + Share.  | |
| 5 | Type in the name or email address of who you want to share your request with, then click Add. | .gif?version=1&modificationDate=1620344682411&cacheVersion=1&api=v2&width=226&height=319) |
