Welcome to the Kirk Kerkorian School of Medicine at UNLV! The SOM IT department is looking forward to supporting you throughout your medical education. Please browse these resources to ensure you are set up for success before your first day of class.
Please note that the School of Medicine has its own help desk and IT department which are separate from UNLV’s main campus. Ensure that you are contacting the correct help desk for quicker resolutions and specialized service.
If you have questions or need assistance, please reach out to the School of Medicine Help Desk.
Important Resources
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/988577804?src=-1123247768
Access to multiple campus applications.
https://www.it.unlv.edu/rebelmail
Student email, powered by Google’s Gmail.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/1684537345?src=-1062272911
iPad setup information and recommended applications.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/364413069?src=582935998
Class schedules, course materials, general information.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/362381544?src=-1908054324
Class evaluations &
patient encounter tracking.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/364380245?src=1450439993
Easily host and attend video meetings within Google Workspace.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/437190703?src=-870381185
Stay connected on all devices in all SOM and UNLV Health locations.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/362676336?src=22571015
Google’s group of productivity & collaborative apps.
What you’ve already done
Received your NSHE ID via acceptance email.
Signed into MyUNLV at my.unlv.nevada.edu
Set up your ACE account at ace.unlv.edu
Signed into your Rebelmail account at rebelmail.unlv.edu
What to do on campus
Change your SOM password
Connect your devices to Wi-Fi
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/437190703?src=-870381185Learn how to print on campus and add money to your RebelPrint account.
Update your contact information in MyUNLV. Make sure you’re receiving emergency notifications.
How to Get Help
School of Medicine Help Desk
SOM Help Desk Portal
Email: help@medicine.unlv.edu
Phone: 702-895-0451
School of Medicine Status Page
https://unlvsom.statuspage.io/
Subscribe to email notifications for operations-impacting IT, space, and facilities incidents.
Add SOM Help Desk info to your devices
Bookmark SOM Help Desk Portal - tinyurl.com/ksomhelp
SOM Help Desk Phone # - 702-895-0451
SOM Help Desk Email - help@medicine.unlv.edu
Bookmark the SOM Status Page - tinyurl.com/ksomstatus
Create a free account on the SOM Help Desk portal for easy tracking of your help requests.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/349470749?src=542927773
Use the portal’s search function to search our knowledge base for helpful information and guides about your technology tools and resources.
You will receive many organization-wide emails when you join the UNLV community, from both the School of Medicine and UNLV’s main campus.
Consider using Google Mail’s Labels and Filters to stay organized and keep your inbox clear for your most important emails.
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/1233584325?src=689466677
https://unlvsom.atlassian.net/servicedesk/customer/portal/17/article/328597657?src=550186356
Some UNLV newsletters give you the option to unsubscribe if you would like to.
Please do not unsubscribe from IT emails!
We try to send as few messages as possible. We will only send you emails when absolutely necessary - ie. time-sensitive information, action is required from you, etc.
Class of 2028 Orientation Handout
Click the thumbnail to download the file.
Class of 2028 Orientation Presentation
COMING SOON
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