Creating a Portal Account

Create an account in the UNLVSOM portal to easily access and track the progress of all of your IT and Space and Facilities help requests.

Visit the UNLVSOM portal website.
2. Click Log In in the top right corner.

3. Click Sign Up.
4. Enter your email address and click Send Link.
5. Check your email for the message to finish signing up. Do not be alarmed if you see a phishing warning. Confirm that the sender is @unlvsom.atlassian.net and click Looks Safe. Click the Sign up button in the body of the email.

6. Enter your full name and create a password. Click Sign Up.
7. To view your tickets, click Requests in the top right corner.

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