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As the Account Owner, you have the ability to manage the UNLVMail shared email account. 

This is a full

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email account and is available in the UNLVMail address book. 

If you encounter any issues, please contact the

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SOM Help Desk at 702-895-0451

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.

Table of Contents

Difference between Owner

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Access and Delegated Access

Owner

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Access

  1. Log into the account using the username/password

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  1. Change account settings

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  1. Assign/remove delegated rights as needed

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  1. Proofpoint account access

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Delegated

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Access

  1. User receives an invitation

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  1. Once accepted, user can access the account without the username/password

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  1. Delegates can read, send, and delete messages

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Change the Password

  1. Visit https://ace.unlv.edu

  2. Select “Change your

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  1. password”

  2. Enter in ACE username and password

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  1. At the prompt, enter in a new password that meets the

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  1. criteria 

Warning

NOTE:  Do NOT use a personal password for this account. 

Passwords are needed in order to access encrypted emails and sometimes shared with small groups.

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Image Added

Access the Account

  1. Click on your account

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  1. Choose Add Account

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  1. Choose Use another account

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  1. Enter in the username/password provided

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Delegating Access

Delegates can do things like

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  • Send or reply to emails that were sent to you

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    • When they send a message, their email address will show. For example, the sender will show as "sent by

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  • Read and delete messages

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  • View and add to your contacts

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Delegates can't do things like

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  • Chat with anyone for you

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  • Manage the account settings (including

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  • adding and removing delegates)

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Add a Delegate

  1. Log into the account (username/password).

  2. In the top right, click Settings gear icon.

  3. Click Settings.

  4. Click the Accounts and Import or Accounts tab.

  5. In the "Grant access to your account" section, click Add another account.

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    1. If you don’t see this setting, contact

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    1. the SOM Help Desk.

  1. Enter the email address of the person you want to add.

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    1. Note: The account you're delegating must have "Require user to change password at next sign-in" disabled.

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  1. Click Next Step > Send email to grant access.

The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm.

Note: The invitation expires after

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one week and will need to be resent.


Additional Items

Add a Signature Line

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Create a signature for your department. You can put up to 10,000 characters in your signature.

1

Open Gmail.

2

In the top right, click Settings > See all settings.

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3

In the "Signature" section, add your signature text in the box.

If you want, you can format your message by adding an image or changing the text style.

4

At the bottom of the page, click Save Changes.

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Labels for Email Management

  • Things to think about with multiple users accessing/processing emails

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  • :

    • Consider using Gmail labels for organizing processed emails

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