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Beginning August 13,

As of 08/13/2024, all SOM faculty and staff

will be

are required to use Okta Verify

(

or Google Authenticator

)

for multifactor authentication.

The SMS

text message option will be disabled

and phone call options are no longer available due to security concerns.

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Note

The Okta Verify app does not track you or take any data from your device.

Your experience may differ slightly from the steps outlined below as our systems are continuously being improved. The main process is the same.

If you have any questions or run into any issues, please contact the SOM Help Desk for assistance.

Okta Verify

Method 1 - Smartphone only

setup

(No QR code)

RECOMMENDED METHOD!!

Expand
titleSmartphone only setup
1

Download and open the Okta Verify app on your mobile device

2

Click on the Plus button to add Organization

3
When

If asked to add account from another device, choose Skip

4

When asked “Do you have your QR code” select No, Sign In Instead

5
In the

For “Enter Your Organization’s Sign-In URL” enter NSHE-UNLV

6

You will then be prompted to Sign into ACE. Follow the On Screen Instructions to finish enrollment. You should be successfully enrolled after signing into your account.

Method 2 - Smartphone & computer

setup

(with QR code)

Expand
titleSmartphone and computer setup
1

Download the Okta Verify app on your mobile device

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2

Log into your Okta dashboard on your computer using your ACE credentials - ace.unlv.edu

3

Click on your name in the top right corner of the screen and choose Settings.

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4

Scroll to Extra Verification and select Set up next to Okta Verify.

Info

You may be prompted to re-enter your ACE password.

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5

Under Okta Verify, choose Setup.

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6

Select your device type (iPhone or Android).

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7

You will see a QR code on your computer screen.

  1. Open the Okta Verify app.

    1. If it’s your first time opening the app, you’ll see a brief introduction.

  2. Choose Add Account

  3. Choose Organization

  4. Choose Yes that you have a QR code, then scan the QR code on the screen with your phone’s camera.

    1. You may be prompted to give the app access to your camera.

  5. If prompted, allow push notifications on your device so that you can approve future sign-in notifications quickly.

Okta Verify.mp4
8

Once this is complete, the “Extra Verification” section in your web browser should now show Remove next to Okta Verify.

This means you are good to go!

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Tip

When logging in with your into ACE ID, you will receive a push notification on your mobile device.

If you have any issues with the notificationsnotification, you can open the Okta Verify app and manually enter the code provided to you. (See end of clip in step 7 above)

Expand
titleMore resources

Google Authenticator

Expand

The Google Authenticator app can generate a one-time verification code. In offline mode it allows you to provide a verification method with a limited connection.

https://support.google.com/accounts/answer/10956730
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Have a smart watch? Enable notifications on your watch for even faster authentication!