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Table Of Contents

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Checking Voicemail Off-Site

  1. Call 702-445-6245

  2. When you hear the greeting, press *5

  3. Enter your mailbox ID (10-digit phone number) and press #.

  4. Enter your PIN and #

  5. Navigate through your voicemails as usual.

Changing Voicemail Greeting

  1. Access your Voicemail

  2. Enter your pin.

  3. Press 3 > 1

  4. Press 3 to re-record your name greeting

  5. Follow prompts to record new voicemail greeting

Changing Name Greeting

  1. Access your Voicemail

  2. Enter your pin.

  3. Press 3 > 6 > 1

  4. Press 3 to re-record your name greeting

  5. Follow prompts to record name

Changing Voicemail Pin (from your office phone)

  1. From your office phone, press the message icon

  2. Enter your temporary pin.

  3. From the main menu, press 4 > 3 > 1

  4. Enter your new pin (6 digits) and press #

  5. Enter the new pin again to confirm it and press #

Changing Voicemail Pin (from different phone)

  1. Dial your office number

  2. Enter your temporary pin.

  3. Press 4 > 3 > 1

  4. Enter your new pin (6 digits) and press #

  5. Enter the new pin again to confirm it and press #

General Voicemail Menu Information

(When Desk Phone Voicemail Button is pressed or when calling voicemail number)

When prompted, enter your PIN and press #.
You will hear the following options:

Main Menu

You can select from the following options:

Press...

Option

1

Get Messages Menu

2

Send Messages Menu

3

Greetings Menu

4

Mailbox Settings

6

Handle Incoming Call Menu (Group or Multi-line Mailbox)

7

Outgoing Messages

Get Messages menu

You can select from the following options:

Prompt

Sub-Prompt

1 - Replay a message

N/A

2 - Respond to a message

1 - Call the sender

2 - Send a message to the sender

4 - Forward the message

5 - Send a new message

3 - Erase a message

1 - Confirm the deletion

2 - Cancel the deletion

4 - Forward a message

1 - Add your own message

  • 1 - Finalize the recording

    • 1 - Send the message

    • 2 - Change the priority

    • 3 - Change the confidentiality

    • 6 - Future delivery schedule

    • 9 - Hear current settings

  • 2 - Review the recording

  • 3 - Re-record

  • 4 - Continue recording

2 - Send without your own message

  • 1 - Send the message

  • 2 - Change the priority

  • 3 - Change the confidentiality

  • 6 - Future delivery schedule

  • 9 - Hear current settings

5 - Play a message header

N/A

6 - Mark a message as new

N/A

7 - Rewind a message four seconds

N/A

9 - Forward a message four seconds

N/A

*7 - Go to the previous message

N/A

# - Save and go to the next message

N/A

Greetings menu

You can select from the following options:

Prompt

Function

1 - All Calls greeting

1 - Hear the greeting

2 - Start or stop using the greeting

3 - Re-record the greeting

6 - Erase the greeting

2 - No Answer greeting

1 - Hear the greeting

2 - Start or stop using the greeting

3 - Re-record the greeting

6 - Erase the greeting

3 - Busy greeting

1 - Hear the greeting

2 - Start or stop using the greeting

3 - Re-record the greeting

6 - Erase the greeting

4 - Out of Office Hours greeting

1 - Hear the greeting

2 - Start or stop using the greeting

3 - Re-record the greeting

4 - Edit business hours

  • 1 - Business days

  • 2 - Business hours

    • 1 - Change the start time

    • 2 - Change the end time

  • *3 - Use Standard time

6 - Erase the greeting

5 -Extended Absence greeting

1 - Hear the greeting

2 - Start or stop using the greeting

  • 1 - Toggle message reception

  • 2 - No change

  • 3 - Re-record the greeting

6 - Recorded name

1 - Recorded name

  • 1 - Hear the system greetings

  • 2 - Hear the recorded name

3 - Re-record name

7 - Incoming Call greeting

2 - Group Mailbox greeting

  • 1Hear the greeting

  • 2 - Start or stop using the greeting

  • 3 Re-record the greeting

  • 6 Erase the greeting

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