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Table Of Contents
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Checking Voicemail Off-Site
Call 702-445-6245
When you hear the greeting, press *5
Enter your mailbox ID (10-digit phone number) and press #.
Enter your PIN and #
Navigate through your voicemails as usual.
Changing Voicemail Greeting
Access your Voicemail
Enter your pin.
Press 3 > 1
Press 3 to re-record your name greeting
Follow prompts to record new voicemail greeting
Changing Name Greeting
Access your Voicemail
Enter your pin.
Press 3 > 6 > 1
Press 3 to re-record your name greeting
Follow prompts to record name
Changing Voicemail Pin (from your office phone)
From your office phone, press the message icon
Enter your temporary pin.
From the main menu, press 4 > 3 > 1
Enter your new pin (6 digits) and press #
Enter the new pin again to confirm it and press #
Changing Voicemail Pin (from different phone)
Dial your office number
Enter your temporary pin.
Press 4 > 3 > 1
Enter your new pin (6 digits) and press #
Enter the new pin again to confirm it and press #
General Voicemail Menu Information
(When Desk Phone Voicemail Button is pressed or when calling voicemail number)
When prompted, enter your PIN and press #.
You will hear the following options:
Main Menu
You can select from the following options:
Press... | Option |
---|---|
1 | Get Messages Menu |
2 | Send Messages Menu |
3 | Greetings Menu |
4 | Mailbox Settings |
6 | Handle Incoming Call Menu (Group or Multi-line Mailbox) |
7 | Outgoing Messages |
Get Messages menu
You can select from the following options:
Prompt | Sub-Prompt |
---|---|
1 - Replay a message | N/A |
2 - Respond to a message | 1 - Call the sender |
2 - Send a message to the sender | |
4 - Forward the message | |
5 - Send a new message | |
3 - Erase a message | 1 - Confirm the deletion |
2 - Cancel the deletion | |
4 - Forward a message | |
1 - Add your own message
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2 - Send without your own message
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5 - Play a message header | N/A |
6 - Mark a message as new | N/A |
7 - Rewind a message four seconds | N/A |
9 - Forward a message four seconds | N/A |
*7 - Go to the previous message | N/A |
# - Save and go to the next message | N/A |
Greetings menu
You can select from the following options:
Prompt | Function |
---|---|
1 - All Calls greeting | 1 - Hear the greeting |
2 - Start or stop using the greeting | |
3 - Re-record the greeting | |
6 - Erase the greeting | |
2 - No Answer greeting | 1 - Hear the greeting |
2 - Start or stop using the greeting | |
3 - Re-record the greeting | |
6 - Erase the greeting | |
3 - Busy greeting | 1 - Hear the greeting |
2 - Start or stop using the greeting | |
3 - Re-record the greeting | |
6 - Erase the greeting | |
4 - Out of Office Hours greeting | 1 - Hear the greeting |
2 - Start or stop using the greeting | |
3 - Re-record the greeting | |
4 - Edit business hours
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6 - Erase the greeting | |
5 -Extended Absence greeting | 1 - Hear the greeting |
2 - Start or stop using the greeting
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6 - Recorded name | 1 - Recorded name
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3 - Re-record name | |
7 - Incoming Call greeting | 2 - Group Mailbox greeting
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