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Navigating Your Team Project
Queues - View all issues
Knowledge base - Customer facing documentation, if applicable
Filters - View or create unique, custom filters to help you stay organized
Create - Create a new issue
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Queues
Queues - View by request type, team, or location.
Format: Issue Type - Description
Type
R - Request
P - Project
T - Task
Each team’s Jira Service Desk space will have unique request types
Description
Assigned to me - all open issues assigned to the current user
High Priority - all high priority open issues
New Issues - incoming email requests that still need to be sorted/assigned
Triage - all open issues that need to be triaged by the group
Location - all open issues per location
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