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Department accounts allow multiple employees to securely access the same account without compromising password integrity. |
There are two types of shared email accounts.
Department email accounts
health.<department> for UNLV Health
ksom.<department> for Kirk Kerkorian School of Medicine
Operational email accounts
These are used for a very specific purpose (club, specific group)
| Info |
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The owner of an operator account can create separate passwords for each staff member who has access to the account. This will allow access to encrypted emails via ProofPoint. |
Elden
The purpose of the training is for the operator account owner and staff members.
The OB/GYN dept is planning to send patients their sugar and blood pressure logs via a general department email account (encrypted).
The recommendation is an operator account with multiple staff having access to the account.
The owner of the operator account can have separate passwords for each staff member. This will allow access to encrypted emails (ProofPoint).
Operator account owners will need to know how to assign separate passwords to their staff.
The staff will need to know how to access the operator account and what activities they are allowed.
I used as a reference "Email Department/Operator Accounts - UNLVMail and RebelMail Guide"
Cyndi
Department email accounts:
health.<department>
ksom.<department>
Operational email accounts:
used for a specific reason/purpose
Either way there is an:
Account owner (gets password)
Delegated access provided
All email accounts go through Communications/marketing for branding purposes
Info:
OIT’s info - https://help.unlv.edu/TDClient/33/IT-Support-Portal/KB/ArticleDet?ID=601
Set up Okta as the account owner
| 1 | As the owner of the account, log into ACE | |||
| 2 | Click the name in the top right > Settings |  | ||
| 3 | Security Methods > Okta Verify > Set up |
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| 4 |
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| 5 | Choose Okta Verify > Set Up Advance through until you see a QR code. |  | ||
| 6 |
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| 7 | ||||
Set up Okta for delegated users
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To add another employee to the account’s Okta Verify, the employee and their personal device must be present. You can complete this together in person or via Google Meet/Zoom with screen sharing. |
| 1 | As the owner of the account, log into ACE | |||
| 2 | Click the name in the top right > Settings |  | ||
| 3 | Security Methods > Okta Verify > Set up another |  | ||
| 4 | You may be required to verify your password again | |||
| 5 | Choose Okta Verify > Set Up |  | ||
| 6 | ➡️ Additional Employee
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| 7 | Repeat steps 1-6 to add another employee.
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All employees with access to the group email account will receive notifications when any employee with delegated access attempts to log in.
PLEASE IGNORE THE NOTIFICATIONS IF YOU ARE NOT THE ONE ACTIVELY LOGGING IN
DO NOT SELECT “NO, IT’S NOT ME” - JUST IGNORE/CLEAR THE NOTIFICATION