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Info

SOM IT provides limited assistance with connecting employee or student personal devices to SOM IT services.

What we can help with

  • Connecting to our BYOD Wi-Fi networks

  • VPN access

  • Limited help with use

What we can’t help with

  • Hardware issues

SOM IT cannot assist with hardware issues with your personal devices.

Note

If standard installation or configuration does not work, we may ask you to contact your device’s vendor/support or third party contractors to troubleshoot the issue.