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For ease of use, you are encouraged to use the Okta Verify app to authenticate when logging into your ACE account. This is recommended over the SMS option for speed and convenience

Beginning August 13, 2024, all SOM faculty and staff will be required to use Okta Verify (or Google Authenticator) for multifactor authentication.

The SMS text message option will be disabled due to security concerns.

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Note

The Okta Verify app does not track you or take any data from your device.

Your experience may differ slightly from the steps outlined below as our systems are continuously being improved. The main process is the same.

If you have any questions or run into any issues, please contact the SOM Help Desk for assistance.

Method 1 - Smartphone only setup (No QR code)

1

Download and open the Okta Verify app on your mobile device

2

Click on the Plus button to add Organization

3

When asked to add account from another device, choose Skip

4

When asked “Do you have your QR code” select No, Sign In Instead

5

In the “Enter Your Organization’s Sign-In URL” enter NSHE-UNLV

6

You will then be prompted to Sign into ACE. Follow the On Screen Instructions to finish enrollment. You should be successfully enrolled after signing into your account

Method 2 - Smartphone & computer setup (with QR code)

1

Download the Okta Verify app on your mobile device

2

Log into your Okta dashboard on your computer using your ACE credentials - ace.unlv.edu

3

Click on your name in the top right corner of the screen and choose Settings

4

Scroll to Extra Verification and select Set up next to Okta Verify.

Info

You may be prompted to re-enter your ACE password.

5

Under Okta Verify, choose Setup.

6

Select your device type (iPhone or Android).

7

You will see a QR code on your computer screen.

  1. Open the Okta Verify app.

    1. If it’s your first time opening the app, you’ll see a brief introduction.

  2. Choose Add Account

  3. Choose Organization

  4. Choose Yes that you have a QR code, then scan the QR code on the screen with your phone’s camera.

    1. You may be prompted to give the app access to your camera.

  5. If prompted, allow push notifications on your device so that you can approve future sign-in notifications quickly.

Okta Verify.mp4
8

Once this is complete, the “Extra Verification” section in your web browser should now show Remove next to Okta Verify.

This means you are good to go!

Going forward, when
Tip

When logging in with your ACE ID, you will receive

an app

a push notification on your mobile device.

You can also

If you have any issues with the notifications, you can open the Okta Verify app and manually enter the code provided to you

in the Okta Verify app.

. (See end of clip in step 7 above)

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Have a smart watch? Enable notifications on your watch for even faster authentication!