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Personal voicemail and Queue voicemail are separated by line. Please note the following differences.
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Voicemail indicators will appear on the phone when a voicemail is left on any line that the phone has programmed on it. When a voicemail is left on a specific phone line, the voicemail indicator will appear on screen and flash.
There is also a voicemail indicator on the handset that will show as a solid red light
when any line on the phone has a voicemail.
Retrieving Voicemails
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There are two methods for retrieving voicemail messages. |
Method 1
Checking voicemail on the physical phone itself.
You will see the red “cassette tape” indicator flashing next to the line that received a voicemail. To retrieve the voicemail, press the green line button to the left, or right, of the screen where this indicator is showing.
Press the voicemail button on the phone.
You will be prompted to enter the voicemail PIN and can retrieve messages by following the prompts. The phone screen will show you on an outgoing call.
Method 2
Calling into the voicemail system from another phone at the location, or a phone outside of the location.
This method requires you to know the full 10 digit phone number of the voicemail box.
Call 702-445-6245 to enter into the Cox Voicemail System.
When prompted, enter the 10 digit phone number of the voicemail box, followed by the # symbol.
After entering the voicemail PIN, you can then check messages following the audible prompts.